If you are contacting us regarding a return or inquiry about an order you just received, please visit our Shipping & Returns page.

If you do not find your answer on our Shop page please send us an e-mail and we’ll respond as soon as we’re able.
care@swand.com

We typically get back to you with a response in 24-72 hours. Our normal business hours are Monday-Friday 9am-5pm Pacific Time (PST).