SWAND Candle Care FAQ
Q1: Why do I need a SWAND® if I already care for my candle?
A: Even with proper candle care, SWAND® ensures your candles burn evenly, smell full-bodied, and last longer. The V trimmer removes burnt wicks and mushroom tops before each burn, giving you a full fragrance and a clean experience every time.
Q2: What makes SWAND® different from a regular candle care kit?
A: SWAND® is the only patented 4-in-1 candle care tool: burnt wick trimmer, snuffer, wick dipper, and the exclusive Rescue Spoon — the first tool of its kind designed specifically for candle care.
Q3: How is SWAND® sustainably made?
A: SWAND® is crafted with sustainability in mind:
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Made from upcycled post-consumer stainless steel
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Hand-cast and shaped
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Packaged in FSC-certified boxes with zero single-use plastic
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Every purchase supports Women for Women International
Q4: How does the V-trimmer help my candle?
A: It removes burnt wicks and mushrooms, ensuring a clean burn, maximizing scent throw, and extending candle life.
Q5: What is the Rescue Spoon and how does it work?
A: The Rescue Spoon:
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Rebalances uneven wax and fixes tunneling
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Acts as a smokeless snuffer
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Removes debris to keep wax clean and safe
Q6: What is candle tunneling and how can SWAND® fix it?
A: Tunneling happens when a candle burns down the center, wasting wax along the sides. The Rescue Spoon redistributes wax for an even melt pool and full burn time.
Q7: What makes the SWAND® classic snuffer special?
A: The dome-shaped snuffer:
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Extinguishes flames without smoke
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Works on cotton, linen, silk, and wood wicks
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Doubles as a stand for the tool
Q8: Can SWAND® reduce smoke and soot?
A: Yes — the V trimmer, Rescue Spoon, and snuffer all help minimize soot and smoke.
Q9: Is SWAND® suitable for all candle types?
A: Absolutely — jar candles, pillars, tapers, votives, and wood-wick candles.
Q10: How often should I trim my candle wick?
A: Before every burn. Trim to ¼ inch or remove the “mushroom” cap. The V trimmer snaps/twists off carbon bulb tips easily.
Q11: Can the Rescue Spoon be used on any wax?
A: Yes — soy, paraffin, beeswax, coconut, bamboo, and blended wax.
Q12: Does SWAND® replace my entire candle care kit?
A: Yes — it combines four essential tools in one patented design.
Q13: How do I use the smokeless snuffer function?
A: Place the Rescue Spoon tip over the flame and press the wick into the wax. Then lift and re-center.
Q14: Can I store SWAND® with my candles?
A: Yes — the dome snuffer doubles as a sculptural stand.
Q15: How does SWAND® support social impact?
A: A portion of every purchase supports Women for Women International, helping women rebuild their lives after conflict.
Q16: Is SWAND® patented and internationally recognized?
A: Yes — patented in the U.S. and E.U.
